Contact Us


General affiliation enquiries, not related to

For information about our recycling operations including franchise, affiliation opportunities, services, or to give us feedback about your experiences on website or with a particular query raised


Donation queries:

For information about our Greener Earth program or if you are an international charity that works with local partners, decision makers and charities around the world & is looking for simple and effective way to transformation lives by improving access to water, hygiene and sanitation.

*Please note all calls may be recorded or monitored for quality and training purposes


Write to us:

If you would prefer to write to us, our postal address is:

Phone Recyclers
Aston Hall Road
B6 7LP

Please allow up to 10 working days, from receipt at our office, for a response.


Email us:

We will aim to respond to emails within 3 days. Please not that we are only taking email inquiries.

For Order Inquiries please include your Order number.

If your query is regarding a delayed payment or a cheque sent to you, please sign in to your account and check your address details are correct. If your address is incorrect please provide your correct address details before changing them online.

If you need to print off another copy of your order slip, you can do so by finding attached PDF file on your order receipt email.

You can email us at


Office hours:

Mon to Fri : 8.00am - 5.00pm GMT

We are closed on all UK Public & Bank Holidays & will respond you as soon as we come back.
Click here to view all UK Public & Bank Holidays.


Postal addresses:

Please use these addresses when you are writing to us or posting.
We recommend you to use business reply service for normal correspondence.
Business Reply option is not valid for posting your orders.
To view full postage options and instructions click here.